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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6910863326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6910863326
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Road Trip

Reviewed: Fri, Feb 22, 2019
About Europcar: 10.0 /10
No queues

Relevant Reviews on Europcar FRANKFURT AP 24H OPEN T1

Eunice Hodge

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Reviewed: Mon, Jul 29, 2024
About Europcar: 2.0 /10
I booked a Volkswagen Touareg four months in advance, but they gave me an Audi A6 instead. This is hard for me to accept, but I had no choice because there were no other cars available, and the rental company didn't provide any explanation. We are a family of five with a lot of luggage, so we booked a large car. How are we supposed to fit our luggage in a sedan? The trunk couldn't fit everything, so we had to carry two pieces of luggage inside the car, which defeats the point of booking a specific model. The website stated 'similar models', but giving us a sedan instead of another similar large car is unreasonable. Secondly, I paid 30% more for the Touareg compared to the A6. Why did they give me a cheaper car despite my higher payment? This lack of honesty affected our comfort throughout the 16-day trip. A better car with a higher price is acceptable, but a lack of basic integrity makes future bookings questionable, as paying a premium didn't mean getting the reserved car. This shows a complete lack of contract spirit.

Liz Louise

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Reviewed: Fri, Oct 11, 2019
“From Frankfurt to Wolfsburg, Augsburg, Neuschwanstein Castle in Füssen, Linderhof Palace, Munich, Sa”
About Europcar: 4.0 /10
I have sent an email to the rental company addressing the issues.

Randolph Titus

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Reviewed: Sun, Dec 1, 2019
About Europcar: 8.0 /10
It's okay.

Frank Milton

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Reviewed: Mon, Sep 5, 2016
About Europcar: 4.0 /10
Good service attitude

Jemmy Surya

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Mini Van | Volkswagen T6 or similar
Reviewed: Wed, Jul 3, 2019
“Everything ok”
About Europcar: 10.0 /10
Everything good, only when we drop off theres a little scratch that we dont know about it (nothing happened) and it didnt mentioned in the form too. They said its up to europcar germany (we rent in germany and drop off in switzerland. We dont know is it going to be charge to us or not, hopefully not. If not charged so we give 100 for our experience with europcar.
About QEEQ: 10.0 /10
About price drop thing, we didnt experience anything. But i cancel my first booking because we found out that the price is lower after 1-2week, so we cancel and rebook with the new lower price

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