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Search for Hertz Car Hire in Paris
Reviewed: Wed, Aug 29, 2018
About Hertz: 2.0 /10
I will never rent from this company or its affiliated H company again! Poor car condition, poor service! Thrifty staff left immediately after handing over the keys without confirming with us. When we asked her questions, she told us to queue up again. We asked other staff from the same company, and they completely ignored us. Due to many scratches on the car, we needed confirmation, but had to queue again. The final solution was merely adding scratch marks on paper, no car replacement, claiming it was already printed (this is not our problem). They even forgot to give us the pass card, leaving us confused at the exit gate and blocking other cars. We had to go back and ask for the card, wasting a lot of time. Shortly after leaving, a tire pressure monitor issue popped up on the dashboard. Contacting the rental company, no one answered; Rentz’s response was to call the police first for support. Additionally, the return location on the confirmation sheet was just the Paris office, not the actual return spot. This place had no parking. We had to park far away and walk 1.3 kilometers to the office to ask, only to be told the correct drop-off location and procedure. During this time, no one answered calls to customer service, wasting nearly an hour driving around Paris looking for a spot. Thankfully, we reached the office before they closed, or else we would have had to return the car the next day.

Relevant Reviews on Hertz ROISSY CDG TERMINAL 1

Osborn Nico(l)

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Reviewed: Sun, Mar 31, 2024
About Hertz: 10.0 /10
Excellent service! They waited for us despite the flight delay.
About QEEQ: 10.0 /10

Alvis Bert

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Reviewed: Fri, Mar 15, 2024
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Haley Hansen

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Reviewed: Sat, Aug 3, 2019
About Hertz: 2.0 /10
Awful rental company. When we picked up the car, the fuel gauge was at 2/8. The staff even wrote down this amount in their records and told us to return it with the same fuel level. When returning the car, we specifically mentioned the fuel level to the staff, and they said it was okay. Now they want to charge us a high fee for not filling up the tank. Absolutely outrageous! Such companies should be boycotted! They try every possible way to extract money from customers, having no conscience at all!

Dorothy Hansom

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Reviewed: Thu, Mar 21, 2019
About Hertz: 10.0 /10
Professional

Sunny

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Intermediate SUV | Renault Capture or similar
Reviewed: Fri, Dec 29, 2017
“Great short trip”
About Hertz: 8.2 /10
Like: Car is fantastic condition
Dislike: A little pricey that expected

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
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+65-31585008
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+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6545681161
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