The service was mediocre. They didn't have the Nissan Altima mid-size car I reserved, and there was no free upgrade or any explanation. They just kept insisting that the Nissan Versa was the car I rented. Another friend who rented with me faced the same issue: he reserved a Ford Focus but was given a Hyundai Accent. It seems that not providing the reserved car model is very common with Dollar.
“Terrible experience. The lady at the counter DID NOT WANT TO RENT ME A CAR. First time in 25 yrs.”
About Dollar:2.0/10
Terrible counter staff.
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