Overall satisfied, no hidden charges, both pickup and drop-off are very quick.

No queue for car pickup, but staff is inefficient. The car listed on the pickup sheet was not at the international terminal. Had to wait about an hour for it to come from the domestic terminal.

Acceptable.

This was the first time I encountered a rental company that required an international driver's license to be accompanied by a translated version with a full English address matching the one on my domestic license. It took a long time to explain to the Europcar counter, and they only agreed to rent the car to us because we had already paid.

Both pick-up and drop-off were extremely quick and easy. I was a bit worried after reading some reviews online, but it turned out there was no need to be concerned at all.