South Island

Due to a flight delay, I arrived late at night and couldn't pick up the car that day. The next morning, I called the rental company, and the owner personally drove to my hotel to take me to the office for the paperwork and car pick-up. The owner also drove me back to the hotel when I returned the car. Quite an experience! (It's a small company with limited staff.) Haha.

Small company with chaotic management.

Christchurch branch gave us a small car instead of a Sonata, and then charged us more to switch to a Mondeo.

The car rental company has Chinese-speaking staff who can provide detailed information about local road conditions and explain the car's features. They also give tips on how to operate and drive the vehicle.

The service is decent, but the distance from the airport wastes some time.