Few people, no queues, and it's close to the airport. There's a dedicated driver for pickup and drop-off, but you need to call them. The insurance fees are extremely expensive, significantly higher than typical rental companies, even exceeding the car rental cost. Suitable for experienced drivers who don't need insurance.
Didn't have a credit card so the cost increased considerably. No reason why a debit card could not be acceptable. Not surprised when you have a greedy bank involved.
“Good company, average spec vehicles. Will be using again”
About DRIVALIA:7.0/10
Although I wasn’t a fan of the manufacturing quality of the MG I had, I was grateful for the upgrade to automatic and the friendliness of Mark at the desk when I picked up and dropped off the car
About QEEQ:10.0/10
The iOS app is good. It could be improved by being able to save favourite companies so you don’t have to manually select them every time a search is done. The website is not as good as it used to be. Annoying you can’t list cars by order of price.
When we arrived at the store, they tried to upsell us insurance, claiming it would cover any scratches. Considering the good road conditions, we decided not to buy it. At return, they said everything was fine, but later we received a damage report for a scratch that was already there when we picked up the car. We mentioned it to them at pickup, but they dismissively told us to just take photos ourselves. They did not inspect the car at return, and only later claimed there was a scratch. It seems that if previous renters had bought the insurance, those scratches would have been ignored, but if future renters don’t buy it, they end up being held responsible. The car rental company has no record of scratches and relies entirely on renters to document them. It’s essential to document any issues, but the car rental company's honesty and factual reporting are crucial.
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