There was an unreasonable charge. I picked up an electric car on the 13th but was billed for charging costs on the 12th. Additionally, when returning the car, they required it to be fully charged and added extra fees.
Exceeded expectations with professional and friendly service, and a very clean and well-prepared vehicle. Make sure to provide your flight number, as the store will arrange to pick you up.
I received a different model from the one I booked, and the staff were unkind and paid 68 euros without any prior explanation. I thought I didn't have to pay for another insurance because I had axa comprehensive insurance beforehand, but I found out later when I saw the receipt why I paid for it. Can qeeq solve this or clearly let me know why?
Staff were nice, but the condition of the car was truly terrible. I couldn't believe that they gave me a car in such poor condition - so many dents, scratches, and the interior was stained all over. It's a fine service if you're getting a good deal, but I wouldn't pay average prices for their services.
Didn't have a credit card so the cost increased considerably. No reason why a debit card could not be acceptable. Not surprised when you have a greedy bank involved.
I originally rented a Honda, but when I arrived, they said there were no cars available. They offered me a replacement at double the price and refused a refund.
This was second time I used this agent. Counter staff explained about the car situation. Although the car condition is not perfect good, counter explained to me that it functions well. The problem is only about the appearance. They marked all at the paper which didn't cause me any trouble when I returned the car.
It seems to be a new car rental company with reasonable prices and smooth service. The location is easy to find, and the staff are professional without unnecessary chatter or upselling. Highly recommended.
Apart from the store being a bit remote, the service was excellent. I opted for full insurance, and there was no car inspection during pickup and return. Extremely smooth experience!
The car met our expectations. The staff is friendly but still try to upsell their insurance. They blocked my cc for €2000 since I didn’t take their insurance but I had no problem when returning the car.
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