DRIVALIA CAR RENTAL REVIEWS

Good

Couldn't rent a car at all

This company is incredibly frustrating. They couldn't provide a car and blamed the agent. When we had a three-way call with the agent, they admitted it was due to overbooking on their part. Their attitude was disgusting and they didn't even apologize. This is the worst car rental company ever.

The staff used the deposit to mislead us into buying additional insurance; one electronic signature was copied three times.

Car was what I booked. Staff very kind and helpful

Super

Very poor experience; the price increase for upgrading the vehicle was significant.

Everything went very well except longer than normal amount of time at pickup. Computers were being problematic but Alex was very helpful and made sure my troop went well.

Car only had 1/4 of a tank petrol. Car provided was a Peugeot 3008, not a volvo xc60 as advertised.

Convenient and good value for money.

The platform's assistance was futile! The local car rental company completely disregards the domestic platform. It was terrible!

The service attitude was average.

Good experience. easy check in, easy check out. Company provided shuttle bus to the airport.

Best prices for car rentals in the market. Very satisfied.

Great service, great car, easy to deal with. No dphard sell of insurance.

Very simple. Need to get information for drivers from UK to Spain updated. You don’t need an international license

I booked the car through QEEQ Car was great. I extended the car rental via Drivalia platform Credit payment was to Drivalia But after countless emails, no invoice could be provided for me vehicle extension

The car was in perfect condition, the staff was very profesional and friendly, location was 5 mins close to the airport.

My preffered way to book rentals due to their prices, price drop protector (I have used it) and aslo the AXA insurance (comprehensive risk coverage, never used it, hope I never will)

nooit meer met drivalia, voel mij opgelicht door dit bedrijf

heel goede service, gemakkelijke booking

Just like in goldcar, you will pay many times more.

Excellent

Excellent

I paid in full to rent a car for a month, but they said they didn't have the car because I arrived two hours late???!!! Unbelievable!!! I rented a car for a month (Ford Mondeo) and fully paid the rental fee. I was supposed to pick up the car at 8 AM as scheduled online, but my flight was delayed, so I arrived at 10:10 AM at the car rental company (Drivalia). The staff on-site said that since I was more than two hours late, the car I rented had been given to someone else. They asked for an extra £1,400 to rent another car of the same model (Renault Arkana). I requested an equivalent or slightly lower category car, but the staff said there were no other cars available. I had to call the rental platform's customer service for help. After a brief conversation with the on-site staff, the customer service told me I could either not take the car and request a refund, which was not guaranteed, or pay the extra fee to take the car. Being unfamiliar with the area and having no other options, I reluctantly paid the extra fee. The whole trip was affected by this experience.

Great Service, Great Car.

we got some misunderstandings dealin with wrong nfo but still it was a near perfect ride this one. We use aggregators coz its usually small rides so suppliers isnt so important. Drivalia, namely Drivalia santiago, standsup a clear choice if its near cost range preciselly on so friendly customer care staff which makes no airport office bein secondary as they taxiu till pickup point individually. it was trully cheap so we didnt get too exigent on what its full gas stuff and what is not but is gonna be a conflict source

nice aggregator, presents more or less the same raw data as everyother one but in an user friendly way addin those small discounts touchs plus user guarantees it entered our web radar some time ago keep workin on raw data additions, specially in europe ppl isnt so used to some of what is considered routinary by rentals as credit card or insurances stuff.