The additional driver was included and paid for in the order, but at pickup, it wasn't reflected and another $189 had to be paid. This doesn't make any sense.
Hertz has great customer service; picking up and exchanging the car was very easy, especially since we arrived in Boston at night, so there was no line.
Over booking on convertible none available at pick up time took over an hour to locate one
About QEEQ:10.0/10
Excellent ex
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