Arrived at the rental company at 10 PM, extremely slow efficiency. Took 30 minutes to get the pickup slip with the car number. Waited at row T for an hour, asked 3 people and checked the slip, all said the car was being washed. Finally found out there was no such car, got a Mazda 3 instead.
Average. I often rent cars from Avis and have encountered some issues, mainly regarding insurance. The actual rental company would recommend insurance, some of which overlaps with what is offered on the platform. This was something I wasn't aware of initially.
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