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Live chat Email us Service Code: 2676220320
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2676220320
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Berlin-Prague-Budapest-Vienna-Munich

Reviewed: Tue, Sep 4, 2018
About AVIS: 10.0 /10
I prefer renting a car in Germany because the vehicles are in good condition, the service is excellent, there's a high chance of getting an upgrade, and they don't have hidden charges. We originally booked a standard manual, but at the pickup location, we got a diesel manual station wagon. Since we planned to drive for several days, we asked if there was an automatic version available. The staff checked and offered a new C-class gasoline automatic with navigation, which had only been registered for a month. We were very happy! The navigation worked great, and we barely used Google Maps. When returning the car, we were a bit concerned because it was late and no staff was around, so we parked in the designated area and went to the office the next day to return the keys. We were told to just drop the keys in the drop-off box in the parking garage. In all of Europe, renting a car in Germany is the best choice.
About QEEQ: 10.0 /10

Relevant Reviews on AVIS Berlin City West Europa Centre

Dana Haywood

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Reviewed: Mon, Oct 14, 2019
About AVIS: 2.0 /10
We booked a rental through Zuzuche for five days and paid the full amount upfront, but Zuzuche did not pass on the payment to the car rental company. We were scheduled to pick up the car around noon on October 3rd, but the train was delayed. A friend informed us that it was a public holiday in Germany that day, and the rental company hadn't received any payment or deposit, so they wouldn't hold the car for us. We arrived around 2 PM, but the office was closed, and we couldn't pick up the car. The next day, there were no cars available either, so we ended up paying for a car we never received. Zuzuche kept trying to avoid refunding our money, but we recorded a video at the scene where an AVIS employee confirmed they hadn't received any money and that under the circumstances, we were entitled to get our money back. Despite this, Zuzuche continued to evade responsibility. Be very cautious when renting through Zuzuche!!! They might take your money and fail to provide the car while not caring about customers' interests at all. A dishonest company!

Faithe Finger

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Reviewed: Tue, Aug 11, 2020
About AVIS: 2.0 /10
Could not contact AVIS. Had trouble finding someone for both pick-up and drop-off. Found the car by checking license plates in the parking lot. When returning the car, there was no staff to be found, had to ask around... After returning the car, tried to contact them to get the deposit back but couldn't reach anyone. Calls went unanswered and no response to emails until now.
About QEEQ: 8.0 /10

Mona Lou(ie)

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Reviewed: Wed, Oct 8, 2014
About AVIS: 10.0 /10
The car rental process was very smooth. We brought printed orders and the necessary documents, and the service was quick and friendly. We originally booked an economy car, but we got a large Ford SUV with GPS in English. We opted for full insurance, and after the car got a small scratch, we just filled out a form when returning it. It was easy and hassle-free.
About QEEQ: 8.0 /10

Afra Nichol(s)

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Reviewed: Wed, Jul 29, 2015
About AVIS: 10.0 /10
Not bad, the taxi driver knew the way. The store was easy to spot and also clean.
About QEEQ: 10.0 /10

Lewis Hopkin(s)

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Reviewed: Fri, Oct 9, 2015
About AVIS: 10.0 /10
Quite professional, just a hassle to find the garage on your own.
About QEEQ: 8.0 /10

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