Dissatisfied. The app didn't inform me that the second driver had to be at least 25 years old. My child is 22 with 4 years of driving experience, but they were not allowed to be an additional driver. As a result, I had to return the car 4 days early and it caused a lot of inconvenience!

The front desk staff at Alamo in Toronto were very professional. They went through their terms one by one and tried to upsell various products. Since I had already bought comprehensive insurance on QEEQ, I said 'no' to everything, and they didn't give me a hard time. At pickup, they initially gave me a small Ford SUV, but I refused it since it wasn't what I had booked. After insisting, they switched it to a Nissan Rogue, which I preferred. Thus began my journey across North America.

Satisfied

NA

NA

Car was great, pick up location very easy. Very quick process. The only negative comment is about the staff at the counter during pick up. Not professional and not helpful.