Pickup and drop-off were very quick! The staff was professional. They offered the usual additional services during pickup, but when we said we didn't need them, they didn't push further.
During pickup, there was no inspection reminder for the undercarriage. At drop-off, scratches were found on the undercarriage. Although I had full insurance, dealing with the incident abroad for the first time was time-consuming. Secondly, the provided vehicle, a Toyota hybrid, is not sold domestically. I was unfamiliar with its operation, which prevented achieving a high speed, making me hesitant to drive on the highway. It took six hours to cover 200 km.
I added full coverage insurance. But pickup center staff said no insurance was added. So I paid an extra fee. This is a big problem.
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