Very good and convenient. As soon as we got off the plane, there was a shuttle with Dollar printed on it. The driver didn't even ask and just helped us load our luggage. When we arrived at the rental location, the service staff almost charged us for additional insurance, but thanks to the printout from Zuzuche, we avoided that extra charge. However, they still charged me for a tank of gas (as I originally booked full-to-full). This turned out to be convenient since I could return the car with an empty tank, avoiding any hassle. Overall, the price difference wasn't significant. In summary, it was very cheap, very convenient, and very valuable.
Renting a car from Dollar was very convenient, and the car itself was great. We picked up the car at the Los Angeles airport location and returned it at the San Francisco airport location, both of which provided a very comfortable experience.
There were no unexpected insurance sales pitches as mentioned on the website (everything was handled on QEEQ, so there were no additional sales pitches on-site, which was the best and most expected outcome). After completing the paperwork (you might have to wait in line if there are many people), you go to pick a car yourself, with around ten models to choose from. Once you pick a car you're happy with, someone at the exit will scan and register it, and you're good to go. Thanks, it was an excellent experience.
Very satisfied. The Los Angeles Airport location did not aggressively push add-ons. There were many customers, so I waited in line for over 20 minutes. They only required a domestic driver's license and didn’t even check the translation. I rented a FORD ESCAPE, but similar vehicles including JEEP had mileages around 50,000-60,000 miles, so I chose one with just over 40,000 miles. The car was in great condition, except for a low tire pressure alert mid-trip. I called DOLLAR once, and they said I could exchange the car, but only at a store location. The low tire pressure might be due to the system being too sensitive, so I continued driving it as is. Note that at Washington Airport, DOLLAR requires notarized documents to rent a car.
Extremely bad experience. I booked a Jeep Grand Cherokee, and everything was OK during the paperwork. But when I got to the parking lot, I saw they had charged me an extra $67 for fuel. I went back to ask them why, and they said I could return the car with an empty tank. In the US, gas costs only $2.43 per gallon, yet they charged me for 120 liters. After arguing for a while, they refunded me the $67. In the parking lot, there wasn't a single SUV of the same class, let alone a Cherokee. Free upgrade? No way. The guy gave a straightforward answer: 'You have two choices, one wait, but I don’t know how long, two you take a minivan.' With no other option, I ended up with a Dodge Minivan which had over 60,000 miles (100,000 km) on it. It was nerve-wracking to drive it through the national park. Other than having a 3.6 engine, the car was in terrible condition. The wipers were worn out, making it impossible to see when it rained in LA. At 70 mph, the steering wheel shook when braking. It nearly caused an accident on Highway 1. It was terrifying. When returning the car, it was early morning, the parking lot was nearly full and there was still no Grand Cherokee, not even a Ford Explorer. Basically, Dollar doesn’t have these cars, so be aware. With the same engine size, whether you rent an SUV, a minivan, or a sedan, the result is the same. So, when renting a car, choose based on engine size and go for the cheapest option, it makes no difference.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Dollar
Moira Fowler
-
-
-
-
View more >Aries Becky
-
-
-
-
View more >Mandel Rebecca
-
-
-
-
View more >Isidore Augustine
-
-
-
-
View more >Omar Eipstein
-
-
-
-
View more >