They pushed for insurance sales, didn't have the same car model so I had to upgrade, and I was charged twice for the one-way drop-off fee. Be cautious when making payments.
The service attitude was great. We scheduled to pick up the car at 12 PM but arrived early. The staff was very helpful in checking if there was a car available for early pickup.
It was my first time driving abroad, and I chose Eurocar. It was a terrible experience. When we arrived at the store at the scheduled time, the staff told us they didn't have the car we reserved, not even a similar one. They wanted me to pay extra to upgrade to a Benz C-class. The staff were not proactive in solving the issue. After several communications, they finally suggested we switch to a Golf, misleading us by saying it had more space than the Benz B180 we originally booked. To save time, we had no choice but to take the Golf, which only reduced the rental fee by 300 RMB for the seven days. It was an especially frustrating rental experience.
Very smooth and easy one stop solution to car rentals
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