I don't know why, even though I took the full supplemental insurance, the staff at the rental office rudely pointed out that I had no insurance and forced me to sign a waiver agreement, making me anxious while driving these past few days.
“Bien todo, alguna demora en la recogida y los adicionales que siempre se incorporan, falta la factu.”
About Thrifty:8.0/10
A la fecha transcurridos 4 dias aun no me han enviado la factura final
About QEEQ:10.0/10
no todo muy bien hace tiempo vengo contratando a traves de ustedes y ya lo recomiendo con terceros pues me parece muy bueno el servicio. El protector de caida de precio me parece muy bueno
1. The rental staff heavily promoted insurance, only mentioning the abbreviations, saying it was basic insurance. This made me think it was already included in the payment I made when booking, but after swiping my card, I realized it wasn't and ended up paying an extra $150. Later, they said it was because I wasn't a Florida resident and had to buy it. If this is true, the website should mention it, otherwise, the price displayed is misleading. It feels like a tactic to attract customers with low prices and then deceive them. 2. The rental staff also pushed for roadside assistance, scaring me by saying it would cost a lot if something like a flat tire happened, which made me buy it for $60. After having already spent an unexpected $150, I felt scammed and just wanted to end this ordeal quickly, so I unwillingly paid this fee too. 3. I was misled again when the staff said I couldn't pay tolls with cash when driving to Miami and had to buy a toll charge for over $50. However, I found out that it was indeed possible to pay tolls with cash during my journey. I also consulted with three locals, and while they weren't sure about the first issue, they confirmed that the second and third were unnecessary.
Thrifty is very bad. They tricked me into buying all the insurance because they said I was too young, and forced me to buy a toll charge and a full tank of fuel. Later, I filed a complaint but received no response. They took a lot of my money. It was already past midnight and I was very tired, so the person just asked me to sign. It was a scam. I definitely would not rent a car from Thrifty again.
“Thrifty asked me if I wanted to pay toll charges, I said no but then I got the bill and they charged”
About Thrifty:5.3/10
Car was full of scratches dints not nice at all.
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