It seems that there's a communication issue between the pick-up location and the rental platform. The location had no cars available, but I could still place an order online. After placing the order, I couldn't actually get a car, and the refund process took a long time. My order has been unresolved for over 10 days now, which is very frustrating.
Dislike: The first car had no spare tire or spacesaver. Another car, upgrade, was provided. Thanks.
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