Horrible.... I will never use ur company again. I plan to issue a warning via social media....

Terrible car rental experience. Picked up the car in Toronto on November 1st and wasted over two hours at the counter. Previously booked a one-way rental, but at the counter, we were told that the one-way fee, nearly 3000 CAD, was not included. But we had clearly paid all fees including the one-way rental fee through @ZUZUCar. Called the useless customer service in China to negotiate. During the call, the customer service also confirmed with the car rental company, but the car rental company was very sure that the one-way fee was not included. They also showed me the order. ZUZUCar's customer service said it might be an internal operation issue, which delayed our trip for that day. Currently, ZUZUCar has not given any response on how to solve this issue. It's a super low-level mistake by ZUZUCar! No one has handled it so far, seeking wide attention to get this resolved!

Wish they had after hours key drop off. You can only return the car during business hours

Great price

Je m'attendais à une Chevrolet cruize et je suis reparti avec une Mazda cx 5. J'étais vraiment contente et coté prix rien à dire.

C'est vraiment facile à naviguer sur le site. Merci

Discount should really improve on the pick-up process! We waited over 30 minutes to be picked up at Montreal airport (they promise the shuttle is every 20 minutes) worrying nobody would come because the number you call is only an automated message. The car wasn't ready and wasn't cleaned properly although we were about an hour late to pick it up due to airport and pick up shuttle delay. We were luckier on drop-off though!

Like: Low cost including insurance rental for 40 days (by far the cheapest I could find and was upgraded from an economy compact to a premium midsize SUV for the duration of the rental. Also my wife was added as a second driver at no extra cost. The car was brand new with less than 5000 km on the clock.
Dislike: The only negative that i can think of is that the cars interior could have been cleaned a little bit more thoroughly because there was some dog hair on the carpet from a previouse customer who had a dog.