The order was supposed to have a full tank when picked up and returned, but the tank was empty when I picked up the car. When I returned it, there were still about two bars of fuel left, but no refund for the fuel. The actual pick-up car was a Legend, very new and performed well.

Got really confused today! The return location was the Avis store at Jordan’s Aqaba Airport. When I got there, they said the store was gone! Totally shocked! Luckily, a staff member from another car rental company passing by called the city’s Avis store and had them rush to the airport to solve the problem! Caused a headache! It delayed us by an hour and a half! The Avis staff also charged us 15 Jordanian Dinar!

Went to pick up the car at the scheduled time, but the store was closed. I contacted the rental service and they took a long time to reply. Eventually, I reached the store staff myself.

Overall satisfied.

Counter staff at drop off very helpful and gave us a complimentary lift back to our hotel