Satisfied, but when changing cars, be attentive. If you don't like the car you received, communicate and negotiate. Overall, a good experience.

The queue was extremely long. Although I had already paid the full rental amount on the platform, I was charged an additional 100 euros at the store, plus a 65-euro service tax for services that were never provided. It's been nearly a month and I still don't understand what happened. The staff's English is very poor, and the extra charges were taken without explanation. Absolutely a terrible experience!

When I rented the car previously, I was told I could pick it up directly with the order, but at pickup, I was informed that I had to pay over a hundred euros as a pickup fee!

The staff kept trying to upsell their own insurance and fuel packages multiple times after we refused. It was a bit annoying. The English level of the staff in Spain was not very good, making the overall car rental experience less pleasant than in the US and Australia.

Not bad