First, let's talk about the store. The Antalya Airport location seems to be merged with another company. It was hard to find, and we only stumbled upon it by accident while asking for directions. They promised someone would meet us at the exit, but no one was there. When picking up the car, the staff knew nothing, not even if the car had an HGS. They didn't speak English, making communication impossible. Eventually, another store's staff had to help us. This is a terrible rental company. Do not be swayed by reviews. Having just returned home, I can confirm they are very bad.
They said there would be a customer service representative at the exit to greet us, but there wasn't. We had to call and they arrived late. The representative said we needed to pay a deposit using a card, but they did not accept cards with the UnionPay logo (my card is an international card with both UnionPay and Visa logos). After contacting the website's customer service, they said someone would come to try again. Despite two reminders from the website's customer service, no one showed up after an hour. Finally, the website's customer service advised me to rent from another store. The same card worked in Antalya in ten minutes. I feel this is ridiculous, and my money has not been refunded yet. It feels like a scam.
Rented a renault clio car. Renault clio gave the symbol because there was no vehicle available.If the company does not have a rented car, an upper segment car should have been given. Lower segment gave the car. Meanwhile you want the price difference.
The company did not provide 900 miles. He said he had a 750-mile limit. I am not satisfied with the company. I want a refund.
If you don't help, I'il sue.
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