The attitude was average, they kept trying to get me to upgrade the car. I suspect the car I reserved wasn’t available. In contrast, big companies like Enterprise would directly upgrade the customer.
One of the worst car rental experiences in the US. The service attitude is truly unpredictable! They forced me to upgrade the vehicle and required me to purchase additional insurance. And upgrading the vehicle requires extra payment!
Short wait time, but the service experience was very poor. The poor experience can be summarized in the following points. First: They kept trying to upsell more expensive models under the guise of fuel efficiency and more space. Second, they pushed for more expensive insurance. Third, after rejecting all these offers, they lied.
There were many people when picking up the car, but returning was quick (possibly because I had full insurance). The free shuttle was convenient, the return location was near a gas station, and the car was in good condition.
About QEEQ:8.0/10
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