The reservation was transferred to another company. The staff insisted on adding insurance, but I couldn't contact the rental platform due to a lack of a working phone card right after exiting the airport. The staff was very rude. I suggested purchasing the premium insurance available on the platform, but they insisted I buy their local insurance within five minutes or they wouldn't rent the car to me.
Picked up the car at Fez airport and dropped off at Casablanca airport. Service was thorough without any forced sales, and staff were friendly. They carefully pointed out every small defect on the car. The car return process took less than five minutes, very satisfied.
“Counter staff at Agadir were very very slow. Took over 40 minutes to serve 2 pre-booked customers.”
About Thrifty:5.0/10
Car was great and very economical to run. Collection of car was very poor. Waiting time around 20 minutes per transaction, and these were pre-booked. Waited an hour for our car. Car park poorly lit, and hard to find correct person. Was shown to 3 different cars before finally finding ours!
“Could be great. If you specified the correct data in the voucher.”
About Thrifty:8.7/10
Unfortunately, getting the car took me more than two hours. Since the phone number indicated in the voucher did not answer, and the name of the operating company was entered incorrectly.
And the deposit was returned about a month, despite promises to do it within a few days.
About QEEQ:9.0/10
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