The service was great, but the car wasn't new. I had to wait an hour and a half to get a Tesla. Driving it on long trips was nerve-wracking, needing a charge every 190 miles. There was a lot of noise inside the car, and the right rear door was hard to close.

Very satisfied, the car I picked up was brand new, with only 13 miles on it.

Very satisfied

The car rental company's queue management is well-organized. They promote insurance and full-tank services, but once you decline, they generally don't push further. Returning the car is simple—just hand in the keys. The deposit pre-authorization hasn't been released yet, and I'm not sure how long it will take. I'll update my review once I find out.