It’s ok

The pickup and dropoff efficiency of Europcar is great. I was lucky enough to get an upgrade from a Benz B to a Tiguan.

Réservation très satisfaisante. Prix, propreté, service... Tout a été très bien. La voiture était en bon état et il a été facile de prendre possession et de la restituer. Aucun frais de surcharge suite à la restitution comme certaines compagnies... À conseiller.

Bon prix, bon service, nous revoendrons sur QEEQ.com

Excellent company

Very good and reliable. A great deal with all that points we earn!!! And coupons and specials!!! Keep up your good work.

I ordered medium SUV. But they gave me one of the smallest SUV I've ever seen. Mercedes GLA. By the measurement it's like Opel Mokka. It's ok only for two parents with two children. They told me that it's the category I have ordered. I asked about something medium and they told that they don't have. They offered me to take Mercedes B or Skoda Oktavia, but it's far from medium SUV that I ordered. They made my trip awful. 3 persons on the backseat is the guarantee of bad trip in GLA. It was the last time of using Europcar.

Like: I don’t know whether they always give new car but our car is only 5 kms. The staff was in take up were so kindly and they helped us so much.
Dislike: The only thing that we didn’t like is drop off office. There are so much people who was waiting at office. The person who worked on drop off office helped us. People try to catch their flights that include international flights so rental company must increase worker number at this office.