It’s ok

The Europcar employee was rude and unhelpful, I paid extra insurance at Europecar office and process it was around 50 min. She booked two warranty for car .I return the car and money still blocked. Bad experience.

I ordered medium SUV. But they gave me one of the smallest SUV I've ever seen. Mercedes GLA. By the measurement it's like Opel Mokka. It's ok only for two parents with two children. They told me that it's the category I have ordered. I asked about something medium and they told that they don't have. They offered me to take Mercedes B or Skoda Oktavia, but it's far from medium SUV that I ordered. They made my trip awful. 3 persons on the backseat is the guarantee of bad trip in GLA. It was the last time of using Europcar.

Excellent service. The only problem is that there were no children seat to rent at the office.

Excellent price.

Great car, nice and helpful staff!

Everything's so smooth! The only thing I could think of is that list of similar models be provided for customers' reference on the booking page.

Very quick service when I pick up the car. Very quick and clever boy in europcar office.