From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6890307327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6890307327
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Reviewed: Tue, Jul 24, 2018
About Firefly: 2.0 /10
They use the time difference to mislead and repeatedly push for car insurance purchases for profit. Multiple attempts to resolve the issue via phone and in-store visits resulted in constant evasions. Email customer service also did not respond. Very bad attitude.

Relevant Reviews on Firefly Melbourne Airport

Madge Walter

View more >
Reviewed: Sun, Sep 30, 2018
“Melbourne, Little Red Hat Lighthouse, Great Ocean Road, Twelve Apostles, Return”
About Firefly: 10.0 /10
Convenient
About QEEQ: 10.0 /10

C.LI

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jan 30, 2020
“Very good experience”
About Firefly: 10.0 /10
Kind staff and convenient service.
About QEEQ: 10.0 /10
Fast booking and good experience.

C.Chomprasop

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Small SUV | Nissan Qashqai or similar
Reviewed: Tue, Apr 23, 2019
“Very satisfied”
About Firefly: 9.3 /10
Firefly in Melbourne Airport (MEL) is partner of Hertz, please go to pick up Hertz counter.
About QEEQ: 10.0 /10
Very good support and response quickly.

N.Talai Leausa

View more >
Compact | Toyota Corolla Hatchback or similar
Reviewed: Fri, Jul 13, 2018
“Awesome!”
About Firefly: 10.0 /10
Like: Simple and easy!

M.Choong

View more >
Mini Van | KIA Carnival or similar
Reviewed: Mon, Jun 4, 2018
“Great car rental! I recommend this company! Great staff that’s efficient plus the important great at”
About Firefly: 9.6 /10
Like: Polite and efficient staff!
Dislike: I think the scratches on the car should be fixed before handing over to new rentee.

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