HAWK rental company has a great location, right behind Kuala Lumpur International Airport terminal, making transportation convenient. The staff are very patient and polite, and they can carefully explain the rental terms and important notes for using the car.

Had tyre punctual on our last day rental travelling back to jb from kl. Text for emergency assistance. Lucky nearby found a workshop, and told the spare tyre is different size, cannot use. Text emergency assistance and was kept blaming is our fault to damage tyre and offer ZERO solution.

Will visit this company again .

The car was awful. Booked a Nissan Almera fobbed off with a local Perodua Alza that had covered 233,000km. Was dented and scratched all round, looked a real 'banger' as we'd say in the UK. A real con and very expensive given the car provided. You expect something relatively new. Clearly been in a couple of stunts. Avoid.

Like: The person who helped me is called Sunny. He know my need and provided sufficient help!
Dislike: The car Almera I rented not that enough power and the tires not enough air. But everything seems good to me.