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Live chat Email us Service Code: 3837839271
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3837839271
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From London to Edinburgh

Reviewed: Sat, Jul 28, 2018
About Hertz: 2.0 /10
There was only one inspector when returning the car in Edinburgh, causing a wait. The inspection was slow, inefficient, and the staff was unfriendly. Each car took a long time to inspect, even the undercarriage was checked thoroughly. They said I scratched the front wheel and might be charged £160. The car has over ten thousand miles and isn't new. I said I wasn't sure if it was me because the paintwork was fine. He asked if I had taken pictures of the entire car when renting. Seriously, who photographs the chassis, tires, and wheel rims? Will tire wear be charged too? I was there with my two kids, wasting a lot of time and had to contact the rental company. This nitpicky company makes you scared to drive their cars. Even if it's the customer's fault, would you really repair or replace a rim for a minor scratch? This is terrifying. Although I had full insurance, this experience was very unpleasant.

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