South Island, New Zealand

Different car model

We rented the car in Christchurch and returned it in Auckland. When we arrived in Auckland, there was no record of our rental. We ended up waiting nearly an hour to finalize everything. The company is small and seems to try to find issues with the car to claim insurance (others returning their cars felt the same). We managed to avoid extra charges after insisting on our point, even though we had purchased full insurance.

The pick-up and drop-off services were good. However, they didn't explain how to use the snow chains. When I asked the staff member, he just said to ask someone on the road.

Amazing service from booking through to collection and drop off. Incredible price and will definitely be using in the future.

The car was clean inside but outside was dirty, pressure washed that didn't clean very well. Car was function but old 5-6 years at a guess.

Was hard to figure out who you were renting from. The facilities at christ church were less than acceptable the toilet was dirty and just not tended too. Staff were ok but pushed us aside when an arrogant Chinese party turned up an took over and took our ride back to the airport so we had to wait another 30 mins.