It was a horrible experience. They tried to give us a diesel cadillac saying they didn't have the ford focus we ordred. They said the insurance we bought through QEEQ was not reliable and we needed to spend 400 Euros to have the minimal insurance. We asked about GPS and they would have charged us 135E but were out, anyhow the car they finally gave us had GPS. They said since I booked the car I couldn't have my husband as a driver so the charged another 95E. They said that drop off at Venice airport after pick up at Bergamo was another 170+ Euros, though I understood there was no extra charge. There was a large road tax about 145 E. The woman helping us was confusing and unpleasant

An unbearable car rental experience, never encountered such aggressive insurance sales before. Despite repeatedly expressing that we didn't need it, they continued with a deadpan expression. When returning the car, they examined it with a magnifying glass (we didn't buy their insurance). If you rent a car from this company, be sure to take photos when picking up the car. Also, the staff rudely threw the keys on the table towards me and just pointed in the direction of the car without any courtesy. To make matters worse, as soon as we started the car, the tire pressure warning and reverse radar malfunction lights were on (strongly suspecting they were deliberately disabled because we didn't buy insurance). We've rented cars in over a dozen countries, and this is the first time we seriously leave a negative review! This car rental company feels unprofessional, with poor service attitude at every stage, and very petty. It was past 10 PM on the day of rental, so we had no choice but to reluctantly take the car!

Kept pushing insurance

The shuttle bus pick-up point was a little difficult to find (carpark P4 at Verona airport). We were given a bigger and newer car as the model that we initially booked was unavailable. Vehicle was clean and in great condition, and the staff was diligent in noting small scratches by the previous users. Good customer service and they were not pushy about add-ons and insurance. Would rent from Noleggiare again.

Good booking experience from Qeeq. Price drop protector saved us quite a bit of money and we were very satisfied.

We ordered a ford S Max, which is a seven seater. The car was not available and we were offered a nine seater mini van instead. As that is too big for me to drive and unsuitable for narrow streets, we instead took a ford mondeo station wagon, which is a five seater and a little crowded with three kids on long journeys. So that was disappointing to say the least.