EASY, RELIABLE, NO ISSUES, Would use both companies again!!!!

They tried very hard to sell me extra insurance that was already covered. They were practically insisting.

All very good.

We had some trouble communicating, but after contacting the QEEQ platform hotline and confirming no additional insurance was needed, we signed the contract and picked up the car. Overall, the service attitude at the store was good and patient. The staff providing the handover service later were very satisfactory in terms of attitude, language, and efficiency.

Satisfied

Friends, be sure to avoid this company! Here's my personal experience. I have driven in Europe and the US before without any issues, but this was my first time renting a car in Italy. I took dozens of photos and videos of the car during pickup. When returning the car, the staff inspected it thoroughly and found a dent underneath the car, claiming it needed to be compensated. I couldn't find that angle in any of my photos or videos, and the undamaged photos they provided could not confirm the date. Needless to say, despite the negotiations, the outcome was predictable. Fortunately, I had full insurance and did not suffer any financial loss. However, I can't help but wonder if this behavior is targeted at Chinese customers. It's disheartening, and my complaint emails to the company led nowhere. A few years ago, full insurance was not this expensive, but now it is almost as costly as the rental itself. Such practices contribute to the rising costs for both rental companies and users. In the end, it is us who pay the price. Based on my personal experience, I advise everyone to steer clear of such companies.

The Linate branch is excellent.