It's alright

Good experience

Overall satisfied, but persuaded to buy a fuel service for returning the car with less than a full tank. I thought it would save time, but there was a gas station just 100 meters from the store. It takes only a minute to refuel, making the service redundant and a bit of a rip-off.

The service attitude was great. We scheduled to pick up the car at 12 PM but arrived early. The staff was very helpful in checking if there was a car available for early pickup.

It was my first time driving abroad, and I chose Eurocar. It was a terrible experience. When we arrived at the store at the scheduled time, the staff told us they didn't have the car we reserved, not even a similar one. They wanted me to pay extra to upgrade to a Benz C-class. The staff were not proactive in solving the issue. After several communications, they finally suggested we switch to a Golf, misleading us by saying it had more space than the Benz B180 we originally booked. To save time, we had no choice but to take the Golf, which only reduced the rental fee by 300 RMB for the seven days. It was an especially frustrating rental experience.