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Live chat Email us Service Code: 8084069271
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8084069271
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Reviewed: Thu, Jun 22, 2023
About Hertz: 6.0 /10
The service provided by the car rental platform is extremely frustrating. When I encountered a problem picking up the car, I couldn't effectively negotiate with the local store and had to consult with the car rental company's headquarters, which takes 20 working days! It's hard to imagine how helpless a tourist feels when they can't pick up their car in a foreign country while the platform does nothing! Nearly 10 days have passed, and the platform has not proactively contacted me, provided any solutions, or given any updates, constantly avoiding the issue. Everyone needs to pay attention to which stores accept UnionPay cards when booking a car. However, the platform now sets it so that UnionPay cards are not accepted, avoiding their responsibility for not understanding the store's services. To avoid losses, make sure to call the store in advance to confirm. Based on my personal experience, at the San Francisco airport rental hall, Hertz, Dollar, and Thrifty accept UnionPay cards, and their services are excellent. Be cautious about booking with Sixt; they do not accept UnionPay cards and deliberately list many low-priced models without insurance to attract customers. In California, you cannot drive without third-party liability insurance, and the store will force you to purchase it for an extra $20+ per day. I strongly condemn such unscrupulous practices by Sixt. Hertz's service is very professional, but the compact car group is not very practical. I intended to book a Ford Focus or Toyota Corolla but ended up with a Honda Brio. I had to upgrade to a Camry for an additional cost, which was quite surprising as the Camry was very new, with less than 3000 miles, and felt like a high-end car. In the future, renting from the mid-to-large car group seems more reliable.

Relevant Reviews on Hertz SAN FRANCISCO INTL AP

Karen Jackson

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Reviewed: Mon, Apr 8, 2019
“Departed from San Francisco, drove along Highway 1 to Los Angeles”
About Hertz: 10.0 /10
Car rental is convenient, even more convenient to return, with full insurance, you don't have to worry about anything
About QEEQ: 10.0 /10

Nick Arthur

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Reviewed: Wed, Jan 16, 2019
“San Francisco - Los Angeles - Las Vegas - Page - Horseshoe Bend - Grand Canyon - Kingman - Death Val”
About Hertz: 10.0 /10
The attitude during pick-up and drop-off was excellent, especially during the return. They even told me where gas was expensive and directed me to a station with a normal price. Truly outstanding service.
About QEEQ: 10.0 /10

Janet Bob

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Reviewed: Wed, Feb 13, 2019
“Road Trip on Highway 1”
About Hertz: 10.0 /10
No long queues, very convenient, and good service attitude.
About QEEQ: 10.0 /10

Brady Eugene

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Reviewed: Mon, Jun 20, 2016
“From San Francisco to Los Angeles to Las Vegas, then to the Grand Canyon and Antelope Canyon, finall”
About Hertz: 6.0 /10
Rented a Toyota but got a Hyundai.

Beatrice Daisy

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Reviewed: Fri, Aug 19, 2016
“Highway 1”
About Hertz: 8.0 /10
Big companies are generally reliable. However, they often cannot provide the specific reserved model, which is not good.

Pay for Car Rentals with Crypto

Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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