Around Bangkok

The platform stated there would be Chinese service, but there wasn't.

One male staff member responsible for reception was very irresponsible and extremely rude. When we arrived at the store to fill out the rental form, this staff member spoke quickly and did not explain item by item, only pointing out the required fields. When we double-checked with him to avoid mistakes, he was very impatient and deliberately mocked and ridiculed us. The first time he said one field needed the hotel name, and when I confirmed again, he shouted 'What is your name,' and I thought I misheard the first time, so I wrote down my name as he said. Then he accused me of not understanding anything, mocked us by saying 'yes yes yes in Thai,' and another staff member nearby just laughed at us, obviously ridiculing us for not understanding Thai. His attitude was consistently poor when we confirmed with him multiple times. I vacation in Thailand every year and have rented cars many times. I've never encountered such rude and uneducated service before. Later, when returning the car, the female staff member's attitude was relatively better.

いつも使ってますが。受け渡しも引き取りもいつも早いです。信頼できる安心感があるので、他は考えられない

レンタカー会社のホームページより安く提供してもらえる。保険について詳細がわかりやすいと　もっといいかも

They gave us a brand new car which was much appreciated!

Relatively easy to book.

We were given a free upgrade to a VIOS. The vehicle has had a hard life, with a lot of scratches. It was very clean though. Thai Rent a Car staff were very helpful.