Waited at the pickup point for over two hours but no car came. Called Right Car Rentals and no one answered. The car rental website also couldn't contact them. Eventually, we took a taxi to the rental location and found out there were three other groups in the same situation as us.
The staff service attitude was very good. However, we didn't get the car we reserved, which made us feel deceived and forced to choose the car they provided. Not recommended.
Like: Great value, excellent vehicle, excellent and knowledegable service staff. Dislike: There was a little confusion about returning the car, specifically as to how late RightCars would be open.
Like: The ladies at the desk were very nice and helpful. We got our rental car pretty quick. They did a video inspection before we left and when we got back.
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Customer Service
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View more >Dislike: There was a little confusion about returning the car, specifically as to how late RightCars would be open.
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