The GPS malfunctioned during use, couldn't return the car at night, had to make another trip in the morning. Tire pressure was low, causing a driving hazard, windows were dirty, lots of noise inside the car, no Chinese service, and the fuel tank was not full!

The counter only has two staff members, so you need to queue up to handle the procedures. Arrive early as many people pick up their cars after 10 o'clock.

good

short notice and price abit high

Overall satisfied. Fuel is full, Toll Tag is stick to the front mirror, car perform like new, staff is nice & the office location is just walkable distance to our hotel. The only problem was the car's front mirror & side windows were dirty & hard to clean up with just tissues. Also the returned process is blazingly quick.

Only one thing I didn't like is that their cars are not allowed to be taken to snow mountains. Otherwise, the process was good and vehicle was great.