There is no Chinese service, which is very inconvenient. We are not proficient in English, so communication with the rental staff was problematic. We were not aware that not renting an EPASS would lead to so many additional fees. The platform should inform users about this.
The overall service was good and fairly clear. The only downside is that adding an extra driver requires additional payment, which is something companies like LingsCar don’t charge for.
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