Toronto

When we arrived, the wait time was a bit long. This counter seems to be shared with the blue T logo company. After completing the paperwork, we waited about half an hour to get the car.

The staff has a good attitude.

Quite satisfied. The staff are rigid but responsible and helpful.

The processing speed is extremely slow, had to wait over an hour to get the car. The service phone is answered by an Indian, making communication difficult. Extending the rental by one day costs 280 dollars, which is unbelievable; that amount could rent a car for four days.

Forced pre-purchase of a full tank of gas, aggressive insurance upselling, poor attitude, and the vehicle was in bad condition (perhaps because I didn't buy their upsell).