I booked the car a month in advance, but when I went to pick it up, I was told that there were no Golf or similar cars available and that I needed to upgrade. After upgrading, I got a Polo, which made me seriously suspect that this was a malicious charge (there were cars available, but they told me otherwise to charge an extra fee for an upgrade, and it was actually the same car).
The actual car provided was a Skoda, and then I found out there was no cigarette lighter outlet. Many of my own charging devices couldn't be used. I had to switch the car, which took over three hours. Finally, they gave me a seven-seater Volkswagen.
Car was damaged and pointed out at the time of pick up. However same was not in the system at the time of drop and has been disputed.
Arrogant and unhelpful staff.
Charged incorrectly for upgrade than discussed.
Avoid this company
About QEEQ:10.0/10
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