At the New York airport branch, a plus-sized African American staff member served us with an indifferent attitude and slow actions. Despite arriving on time to pick up the car, she told us it would take another two to three hours for it to be ready. As we were in a hurry, we asked for any available similar car. Only then did she provide a Toyota. This wouldn't have been a big issue, but she mentioned they were changing the policy from full-to-full fuel to full-to-empty. In our rush, we agreed, but the fuel tank was only at 90%. When we returned the car, we were charged over $90 for the fuel and taxes. It's unfair to expect a car to be returned with an empty tank.
We had to wait for a vehicle for 2 hours. This was due to original booking stating 4.00pm pick up but flight details were amended by the carrier so we arrived earlier.
Vehicle wasn’t that clean. No portable GPS devices available sine Covid.
About QEEQ:10.0/10
You should not advertise free GPS when this is not available from the renter!
“Great experience, I will definitely recommend them to others and I will also use them in the future.”
About Dollar:10.0/10
The overall experience was great, from initial contact with customer service to driving out the lot. Everyone I came into contact with was very professional and pleasant, service was expeditious..thank you guys for a wonderful experience.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Dollar JOHN F KENNEDY AP
Alger Washington
-
-
-
-
View more >Dave Winifred
-
-
-
-
View more >Angela Perkin
-
-
-
-
View more >Padders
-
-
-
-
View more >B.Williams
-
-
-
-
View more >