Picking up and returning the car was convenient, and the service was good.

When we arrived at the airport pickup location at around 8 a.m., the line was very long, but there were only two service staff, so the wait time was long.

The staff handling the procedures was not focused, leaving the office for 6/7 minutes at a time, and often helping his colleague when he was there. The process took more than 40 minutes. I think you should complete your own tasks before helping others, right? Besides, he made several mistakes filling out the forms, which had to be corrected multiple times.

Je suis arrivé au comptoir et l’agent m’a surclasser à la place de mon véhicule prédéfinis j’ai u une bmw x3 j’ai du payé 18 dollars part jours en plus vue y’avait pas de véhicule le seule problème rencontré je suis un peut dessus d’avoir payé en plus chaque jours

Je suis arrivé au comptoir et l’agent m’a surclasser à la place de mon véhicule prédéfinis j’ai u une bmw x3 j’ai du payé 18 dollars part jours en plus vue y’avait pas de véhicule le seule problème rencontré je suis un peut dessus d’avoir payé en plus chaque jours

The service of the counter staff was horrible. The person does not accept my canadian credit card because my driving license was french. This forced me to pay with my french card and to buy a supplement for the insurance whereas I am covered by my canadian credit card... Moreover, the car was smaller than requested through the website.

the car was smaller than requested through the website.