Cannot reach them by phone. Unsure if it's because it's Sunday or if it's always like this. Tried calling to ask about accident procedures but no one answered.
Based on various reviews online and my personal experience, it's the typical Italian way of doing things. The efficiency was decent, the staff were quite laid-back, but everything worked out fine overall. Communication was fairly smooth, although using a translation app was necessary. The car provided was a CHR with great features, and it drove very smoothly.
Very good rental, there was a waiting line for about 30min, lady at counter tried to sell additional insurence, but thats nothing new. Overall very good experience. We got a Lancia Ypsilon, as did all the people in the line. But it was a nice car, new and very drivable, even to the etna.
About QEEQ:8.0/10
Very good platform, helpful for rentals, great deals
A lot of time spend of pick-up,over 40 min.the car was not clean.the fuels not full.at the drop off ceck at each damages.
About QEEQ:10.0/10
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