Everything else was great, with large vehicles for pick-up and drop-off, and the service was excellent! However, when we returned the car, we discovered that our child's safety seat had not been secured for the entire duration. When we picked up the car, they said they would install the safety seat for us, so we assumed it was done. But during the return, we realized it was just placed on the seat without being secured. We didn't double-check, but luckily the trip was safe.

The service was very satisfying. We arrived at midnight, and the procedures were completed quickly.

The customer service at YESAWAY is the best I've ever experienced in the rental industry. They were eager to help me get where I needed to go, and even ordered rideshares to ensure I made my flight.

Great site, wonderful prices.

Quick, easy and friendly service! Will definitely use them again!

I waited a really long time to get my car. They need an actual document showing your insurance. Visa and MasterCard are not enough. This really needs to change as it bogs down the whole exchange. Most of their customers are Chinese tourists who are accustomed to providing that but the company hasn’t yet understood how things are done in America.