We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.
The tire had a leak. They just inflated it and said the problem was solved, refused to change the car. After a day, the tire went flat again, had to go to a repair shop to fix it! Extremely irresponsible!
The counter staff are very friendly and helpful. The transactions went quick and smoothly.
Shuttle van bring us to the location which is nice because outside the craziness of the ORD airport.
The shuttle pick-up location is slightly different from what is stated in the print out. They print out says 'Door 3' when it should be 'Station/Pillar 3'. Otherwise everything was awesome!
“Great car at a great price. Customer service can improve with certain workers.”
About Routes:8.0/10
Car was great, shuttle driver to routes was pleasant. Getting the car was busy but guy helping us was great. Returning the car was busy, and lady at the counter was very rude to everyone. Lacked customer service skills.
About QEEQ:10.0/10
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