Quite satisfied

This is a shoddy company! I've rented cars many times, but this time I was really tricked. It's my own fault for not carefully checking the car before signing! I hope future renters reading this review will be extra cautious when picking up their cars. I highly do not recommend this rental company! Tricked, tricked! Experience it for yourselves!

Found car interior to be very dirty this time around - doors, mats and flooring. Company didn’t seem to have cleaned it after the previous renter. Small cockroaches came crawling out on second day.

I have been renting from Galaxy for few instances and previous trip I switch to another car rental thinking that most of the car rental are the same. Full of disappointment from other car rental providing bad car conditions (old and dirty). This trip I switch back to Galaxy Asia and through comparison you will realised the differences. I will continue with Galaxy Asia and hope they will continue with such good service and quality car.

Like: Easy to locate kiosk, staff gave clear instructions and affordable rates.
Dislike: The car can be cleaner. There were crumbs and some leftover food from previous renter.