Very good, easy pickup process, and the car works well.

The car rental location was relatively easy to find. Following the instructions on the taxi ride, we quickly located the rental office. Even though we forgot to print the contract, it didn't affect the car pickup process. The procedures were very smooth, and the staff were very friendly. At the time, there were probably many people renting cars, so after completing the formalities, we waited about ten minutes before a staff member guided us to the first-floor pickup point. During the pickup process, they used the rental agreement to check and document every scratch on the car with us. Of course, you should also carefully inspect the car yourself and report any unrecorded damage immediately. Overall, the car condition was quite good: the vehicle was clean and tidy, with over 70,000 kilometers on the odometer. The car's condition was satisfactory, and during our use, its air conditioning and performance were excellent, especially the cooling. When returning the car, I chose the nearest gas station to refill the tank and cleaned the car, so the return process was almost instantaneous with no unnecessary complications.

I booked a Mitsubishi, but the rental company gave me a brand new seven-seater Toyota Corolla. I was satisfied but I wanted an MPV. The company's staff refused to help me find another car.

Good service, car clean, received different car during pickup but Thai Rent Car upgrade our rent car from Nissan Almeda to Mitsubishi Sport 4WD.

I received price drop protection.

Like: Fast friendly service, great rates and easy pickup and return. No need to wait for shuttle.
Dislike: A bit tough to call them 10min ahead for drop off, especially if I am the only person in the car, and the roads to airport requires full attention. But I really love the easy drop off point.