Long queue and few staff at pick-up. Only half a tank of gas when received, but it was filled up after feedback.

The wait time to pick up the car was too long; it took an hour and twenty minutes. The rental company could easily increase staff to handle orders. After spending nearly thirty hours traveling from China to Boston Airport, standing in line for over an hour to get the car was quite an experience, especially with my child waiting alongside me.

Promoting insurance, unclear charges

Car was dity on pickup. No floor mat on passanger side

This is the second time I’ve booked with Budget and they always seem to keep it quick and simple. No hidden fees and the absolute best prices around.

The site was so easy to navigate and made finding the best deal a synch!