The front desk lady was very friendly. There was no Impala available, so they replaced it with a Taurus.

I arrived at 9 AM but only got the car at 11 AM. The employees in the parking lot were indifferent.

I am originally one of their preferred members. A black employee at the car rental took my credit card and charged me $213.55, then asked me to sign the contract and pushed various insurances on me. I noticed that the $60.55 extra charge was actually a one-way fee, which was already included in my reservation price. After repeatedly explaining this to him and having others check it, they finally completed my rental agreement. The extra charge of $60.55 has still not been refunded to my credit card. Returning the car was very convenient; just park it yourself and inform the front desk at the hotel where I was staying. They upgraded my vehicle to a full-size for free since there were no mid-size cars available. The car was in good condition, practically new as it was bought just two months ago.

Primeramente me entregaron auto que no tenía gasolina. Además estaba sucio, incluso hice broma de que íbamos a tener que ir al Car Wash. Tuve que volver a que me cambien el auto.

Pedí un upgrade, eso quizás pudieron proponerlo ustedes desde la app

El auto supero mis expectativas pero lo mano es yo pongo mi tarjeta para pagar la tarifa en dólares como corresponde pero me cargan a la tarjeta en soles que la moneda nacional pero a un cambio muy desbentajodo Quisiera pagar en dólares como lo hago con otros servicios

Todo bien