It was my first time trying YESAWAY, recommended by QEEQ. They offer Mandarin service which was clear and warm. The counter staff were patient and enthusiastic, with minimal waiting time. Very satisfied.

Online I booked Car for 10 AM but didn’t pick up until about 11:30 by the time I left there it was 12:20, so I still have to pay for the time I booked online, doesn’t sound right. I wasn’t even using the car so how can you charge me for something I didn’t use

The car had some scratches and dents, but otherwise it was fine. Picking up my vehicle was smoothe. Dropping off, had a bit of a wait to get to the airport. First said it would be 5 minutes. I waited at least 5 minutes, then said it would be an additional 10 minutes. When I indicated I really needed to make my flight, then then took me to the airport. Other than that I think Yesaway is great, better than any Car Rental I have ever experienced. Prices are quite reasonable and hoping them keep them that way. Would like to see a little more customer service available at the counter when walking in. Overall the place seems empty, but the upside is that there isn't a huge crowd to compete with time wise. Overall I would give Yesaway a 9.8. I am very happy with them and would like to make this my Car Rental of Choice. Thank you Yesaway, and especially Thank you to Isaic who helped me when picking up my car rental. Michael Breskin

Like: The pick up was easy, the shuttle was convenient, our car was in great condition.
Dislike: We had a bit of a long wait for the shuttle back to the airport, and it appeared that the shuttle driver was just waiting, not actually gone anywhere, so there was some miscommunication around that. Other than that, the experience was great.

Like: I like how the shuttle picked you right up from where I was at the airport and drop me right off where I needed to be when leaving
Dislike: I wish the rental car company would offer booster seats for free