Hertz PERTH APT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Mavis Eveline

Australia

Reviewed: Thu, Feb 13, 2020

About Hertz: 10.0 /10

Pros: The pickup and drop-off locations are very convenient. The staff is also very friendly, and the vehicle's condition is quite good. Cons: There's no clear information about self-service return, no clear return instructions, and no one to inspect the car with you (relying entirely on mutual trust). No one explains how to use the vehicle. The parking lot even lacks staff to consult about driving the vehicle. But I had the same experience with Avis before. Maybe it's assumed that passengers renting the car are already familiar with it. Overall, it's still quite easy and hassle-free. If you're particular about what I've described, I recommend asking the counter staff for all the necessary information when handling the procedures.

1 days rental

Relevant Reviews on Hertz PERTH APT

Kimberley Howell(s)

Australia

1 days rental

Reviewed: Sun, Jun 23, 2019

About Hertz: 10.0 /10

There were fewer people in line, and no insurance upselling. Really great.

About QEEQ: 10.0 /10

R.Amezdroz

Australia

3-day rental

Compact | Mystery economy car or similar

Reviewed: Tue, Aug 16, 2022

“Easy to use with great results”

About Hertz: 9.0 /10

The Hertz customer service was excellent and gave me a choice of vehicles which was perfect for us travel

About QEEQ: 10.0 /10

All worked perfectly

Tom

Australia

1 days rental

Small SUV | Nissan X-Trail or similar

Reviewed: Wed, Aug 14, 2019

“Fuss-free Rental”

About Hertz: 8.7 /10

The car that i booked wasn’t available during pick up. I was offered a similar class of vehicle which worked out well. Pick up and return was very seamless. Explanations were straight to the point.

About QEEQ: 10.0 /10

Booking through the app was easy. Just needed to pick the required vehicle type and price. Booking confirmation is fast as well. Just a suggestion, reminders on the booking could be sent to customers when close to the booking dates.