Perth to Monkey Mia

Mavis Eveline

Australia

Reviewed: Thu, Feb 13, 2020

About Hertz: 10.0 /10

Pros: The pickup and drop-off locations are very convenient. The staff is also very friendly, and the vehicle's condition is quite good. Cons: There's no clear information about self-service return, no clear return instructions, and no one to inspect the car with you (relying entirely on mutual trust). No one explains how to use the vehicle. The parking lot even lacks staff to consult about driving the vehicle. But I had the same experience with Avis before. Maybe it's assumed that passengers renting the car are already familiar with it. Overall, it's still quite easy and hassle-free. If you're particular about what I've described, I recommend asking the counter staff for all the necessary information when handling the procedures.

1 days rental

Relevant Reviews on Hertz PERTH APT

Benjamin Lowell

Australia

1 days rental

Reviewed: Tue, Mar 13, 2018

“Near Perth”

About Hertz: 10.0 /10

Very convenient

About QEEQ: 10.0 /10

Phoenix Barnard

Australia

1 days rental

Reviewed: Wed, Jan 7, 2015

About Hertz: 8.0 /10

The service was good, the staff was polite and patiently explained everything.

Dominic Harrington

Australia

1 days rental

Reviewed: Sat, Oct 3, 2015

About Hertz: 8.0 /10

The queue time at the airport counter was too long when picking up the car. They tried to upsell a rescue service (we had already purchased full insurance at the time of booking and were unsure if it included rescue). Then we used self-service to pick up the car. Returning the car was at the T3 terminal in Perth. We drove around a bit before finding it. The staff was very good. Because we bought the rescue service, we needed to pay in cash, so they personally drove us to the airport counter. The service from the young man was excellent.

Kim Bennett

Australia

1 days rental

Reviewed: Sun, Oct 11, 2015

About Hertz: 10.0 /10

Excellent service! Due to bad weather, one of our friends couldn't join, so it was just the two of us girls. The SUV we initially rented was too big for us. The staff responsibly suggested we switch cars. Even though we couldn't get a refund, they didn't just recommend a smaller or cheaper car. They carefully suggested a suitable vehicle based on our route, and we ended up renting a 5-seater SUV. We had a minor collision in the suburbs, and the other party, seeing we were just two girls, didn't press the matter. Although it was a minor accident that only dented the license plate, it was obvious the car wouldn't pass inspection. When we told the staff about it, they very kindly didn't ask for compensation. We got lost on the way to return the car and were an hour late, but they didn't charge us extra. It was a very pleasant experience.

About QEEQ: 8.0 /10