There is a direct shuttle from the airport! Super convenient! The service was great, no aggressive sales pitches, and the process was quick!

When renting the car, they only looked at the English translated document, not the driving license. Downside: They provided a car that had been driven for over a hundred thousand kilometers, which had high fuel consumption and scratches all around. I requested a replacement, but they said there was no car available. Upside: You don't have to worry about further scratches, it has a large space, is heavy and stable. The car inspection upon return was very thorough.

There's no rental point at the airport, but the company sent someone to pick us up. The car provided was quite good and the inspection was fairly simple.

When we arrived at the store, they said the car model we booked was unavailable, and they gave us a car they said was of the same class. There was a CRV in the store, and we asked why we couldn't have that one. The staff explained that it had already been reserved. I had also reserved weeks in advance, but perhaps the other person reserved earlier. Although we didn't get the familiar model we booked, we were not particularly happy. But at least the car was in good condition and had no issues, so it was a happy ending overall.

It's a bit disappointing that there's no fixed location at the airport; it took 30 minutes to find it. Returning the car took 15 minutes, which was a bit slow. Everything else was very satisfactory!